Privacy Policy

We are committed to safeguarding the privacy of our website visitors. This policy sets out how we will treat your personal information.

Collecting of Personal Information through Our Repeat Prescription Service

When you register with our Repeat Prescription Service we collect your personal contact details so that we know where to make deliveries or contact you should we have a query with your order. We will also collect information on your doctor's name and the surgery they are registered with so that we can process your prescription. The information is stored on our web servers. We need to retain this information so that you can effectively process your repeat orders when you need them. In order to process the order we need to share information with the local surgery you are registered with. We do not share your information with any other parties.

SSL (Secure Socket Layer)

We use SSL as a way to encrypt information that you send from our website to our servers which makes it a more secure way of filling out forms on our website.

Email Marketing

We use your e-mail address to send you our email newsletter which contains offers and updates from our store and our services. If you do not wish to receive these e-mails then you can remove your email from the from the list by unsubscribing via our home page: We monitor and review our e-mail marketing and check the number of people that open the e-mails.

Website Cookies

This website uses cookies in the shopping basket to remembers your basket contents should you shut the browser down. We do not store or review your basket content unless you process an order. You must have cookies turned on in your browser for the ordering system to work correctly.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by ing the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information is not subject to the payment of a fee.

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